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PATRIOT
TRAVEL MEDICAL INSURANCEsm Medical treatment while traveling is often an unfortunate fact of life. IMG's goal during a claim is to make the process fast and efficient. To ensure this, IMGsm provides thoroughly trained multilingual claim administrators, on site medical staff and the experience of adjudicating over 75,000 international claims per year. IMG processes claims in more than 130 countries and is fully equipped to handle virtually any language and currency. How the Claim Process Works Precertification All proposed hospital admissions and inpatient or outpatient surgeries must be Precertified. The insured person or their attending physician must call the number listed on the IMGsm Identification Card prior to admittance to a hospital or performance of a surgery. In case of an Emergency Admission, the Precertification call must be made within 48 hours of the admission, or as soon as reasonably possible. If hospital admission or a surgery is not Precertified eligible expenses will be reduced by 50%. For Precertification, Emergency Evacuation and Repatriation..... Call IMG in the US at: 1-800-628-4664 (toll free) 1-317-655-4500 Call IMG outside the US: 01-317-655-4500 (collect if necessary) Claim Payment To make claim processing efficient, claims are paid two ways. All benefits are subject to the provisions described in this brochure and the Policy Wording.
Please mail claims to IMG: International Medical Group, Inc. This brochure is a summary of Patriot Travel Medical Insurancesm coverage. All IMG contact numbers, claim forms and policy wordings will be included in the fulfillment kit. IMGsm may also be contacted by: Fax: 317-655-4505 |
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